Terms and Conditions of Sale

Last updated : 23.05.2026 · Version 2.0

Article 1 — Object and scope

These T&C define the conditions under which AdrianPCMaster Sàrl provides its services to the Client. They apply to any order placed with the Provider, to the exclusion of all other conditions, in particular those applicable to other sales channels.

Any order placed with the Provider implies the Client's unconditional adherence to these T&C, which prevail over all other conditions, except for express, prior and written derogation by the Provider.

Article 2 — Definitions

• Provider: AdrianPCMaster Sàrl (CHE-445.239.545), registered office in Sierre.
• Client: any natural or legal person having placed an order with the Provider.
• Consumer client (B2C): natural person acting for private purposes, outside any commercial or professional activity.
• Business client (B2B): natural or legal person acting within the scope of their commercial or professional activity.
• Service: all services provided by the Provider (site creation, web application, NAS, maintenance, etc.).
• Quote: descriptive and itemised document transmitted by the Provider to the Client.
• Deliverables: concrete elements delivered to the Client (site, application, source code, designs, documentation).

Article 3 — Provider identification

Article 4 — Services offered

The Provider offers, non-exhaustively, the following services:

• Creation of custom showcase sites
• Creation of e-commerce sites
• Development of custom business web applications (CRM, management, scheduling, etc.)
• Design of SaaS platforms and marketplaces
• Redesign and modernisation of existing sites
• Search engine optimisation (SEO) and content strategy
• Technical and evolutionary maintenance
• Installation and configuration of NAS and private servers (hardware + labour)
• Consulting and digital support

The precise content of each service is defined in the quote and its annexes, which have contractual value.

Article 5 — Quote and contract formation

5.1 Quote request

Any service is preceded by a free and non-binding quote, established by the Provider based on information provided by the Client. The quote is transmitted within an indicative period of 48 working hours from receipt of the request.

5.2 Quote validity

Unless otherwise stated, each quote is valid for thirty (30) days from issue date.

5.3 Quote acceptance

The contract is formed upon:

• Electronic or handwritten signature of the quote by the Client; or
• Explicit acceptance by email; and
• Payment of the deposit provided in art. 6.2.

Acceptance of the quote entails full adherence to these T&C.

5.4 Mid-project changes

Any request for modification, addition or development not provided in the initial quote is subject to a written addendum, signed by both parties, mentioning its impact on price and timeline.

Article 6 — Prices and payment

6.1 Prices

Prices are indicated in Swiss francs (CHF), excluding VAT. If the Provider is subject to VAT, it is applied at the legal rate in force (currently 8.1% for the standard rate).

6.2 Deposit

A deposit of 30% of the total quote (excl. VAT) is due upon acceptance. The balance is due upon delivery, within fifteen (15) days of invoice date.

6.3 Instalment payment (consumer clients)

B2C Consumer clients may request, upon quote signature, payment in three (3) instalments without fees, subject to Provider approval.

6.4 Accepted payment methods

Bank transfer to the Provider's Swiss IBAN account, Twint payment, or any other method agreed in writing. Any bank fees are borne by the Client.

6.5 Late payment

In case of late payment, and after notice unsuccessful for ten (10) days, the Client is liable for default interest of 5% per annum pursuant to art. 104 para. 1 of the Swiss Code of Obligations (CO). Any recovery costs, including debt enforcement, are borne by the Client.

6.6 Suspension of service

In case of non-payment of the deposit or late payment exceeding thirty (30) days, the Provider reserves the right to suspend service execution until regularisation.

Article 7 — Delivery timelines

Timelines in the quote are indicative. Unless expressly committed in writing, they are not binding deadlines. The Provider cannot be held responsible for delays caused by:

• Lack of responsiveness from the Client;
• Changes requested mid-project;
• Any force majeure event (cf. art. 15);
• Intervention of independent third parties or technical subcontractors (hosts, external services).

Article 8 — Client obligations

The Client undertakes to:

1. Provide the Provider with all information and elements necessary for proper execution of the service in a timely manner;
2. Respond within reasonable timeframes to validation requests;
3. Pay the sums due on agreed deadlines;
4. Guarantee to the Provider that they hold all rights (intellectual property, image rights, etc.) on supplied elements;
5. Designate a single contact person empowered to make project decisions.

Article 9 — Warranty and defects

9.1 Conformity warranty

The Provider warrants that the delivered service complies with the quote and specifications. The warranty period covering functional defects, bugs and non-conformities is, from delivery:

• 3 months for the Showcase package
• 6 months for the Management package
• 12 months for the Custom package (SaaS, marketplace)

9.2 Warranty exclusions

The warranty does not cover:

• Evolutions, modifications or additional features requested after delivery;
• Defects resulting from intervention by the Client or unauthorised third party;
• Damage from abnormal use or use not in accordance with documentation;
• Failures of third-party infrastructure (host, ISP, external services).

9.3 Notice of defects

In accordance with art. 367 CO, the Client must notify the Provider of defects in writing without delay from discovery. Otherwise, the service is deemed accepted.

Article 10 — Intellectual property

10.1 Transfer to Client

Subject to full payment of the agreed price, the Provider assigns to the Client, exclusively and worldwide, all intellectual property rights on deliverables specifically produced under the service: source code, designs, original graphic content, documentation.

The Client becomes full owner of their site, application or platform.

10.2 Third-party elements

The following elements are not included in the transfer and remain subject to their own licences:

• Open-source libraries (frameworks, plugins) — MIT, GPL licences, etc.
• External typefaces (Google Fonts, etc.)
• Licensed images, photos, videos (Shutterstock, Getty, etc.)
• Third-party services (Stripe, Twint, Google Maps, etc.) — subject to their T&C.

10.3 Reference right

The Provider reserves the right to mention the project, its name and a visual in its portfolio. The Client may object in writing.

Article 11 — Hosting and maintenance

Hosting may be included in the quote for a limited duration (e.g. 1st year free for Showcase package). After this period, the Client may renew hosting with the Provider, or migrate to a host of their choice.

An optional maintenance contract is offered from CHF 119.– / month.

Article 12 — Confidentiality

Each party undertakes to respect the confidentiality of all information, documents, data and know-how exchanged under the service. This obligation continues throughout the contract and for five (5) years after its termination.

Article 13 — Data protection

The processing of personal data is governed by the new Swiss Federal Act on Data Protection (nFADP) and, where applicable, the EU General Data Protection Regulation (GDPR). For details, see our Privacy Policy.

Article 14 — Liability

The Provider is subject to an obligation of means and not an obligation of result.

The Provider's liability is limited to proven direct damage. Expressly excluded are:

• Indirect damage (loss of operation, loss of profit, loss of opportunity, damage to image);
• Damage resulting from acts of the Client or third parties;
• Damage resulting from force majeure.

In any event, except in case of gross or intentional misconduct, the Provider's total liability for damages relating to a service is limited to the total net amount actually paid by the Client for said service. This limitation complies with art. 100 CO.

Article 15 — Force majeure

No party can be held responsible for failure to perform its obligations resulting from force majeure within the meaning of Swiss case law, including in particular: natural disasters, pandemics, armed conflicts, general strikes, serious failure of a third-party supplier (host, internet operator), major cyberattack, etc.

Article 16 — Termination

16.1 Termination for fault

In case of serious breach by one party, the other party may terminate the contract by right, after notice unsuccessful for thirty (30) days.

16.2 Termination by Client

In case of termination by the Client without fault of the Provider:

• The deposit remains acquired by the Provider as flat-rate compensation;
• Services already performed are invoiced pro rata.

Article 17 — Assignment and subcontracting

The Provider may use subcontractors for execution of all or part of the service, under its responsibility.

This contract cannot be assigned by the Client to a third party without prior written agreement of the Provider.

Article 18 — Modifications

The Provider reserves the right to modify these T&C at any time. The version applicable to a contract is the one in force at the time of quote acceptance.

Article 19 — Miscellaneous

19.1 Entirety

These T&C, the accepted quote and its annexes constitute the entire agreement between the parties.

19.2 Partial invalidity

If any provision is deemed invalid, the other provisions remain in full force.

19.3 Tolerance

The fact that one party does not invoke a breach by the other cannot be interpreted as a waiver to do so later.

19.4 Notifications

All notifications relating to this contract are validly made by email to the addresses in the quote, or by registered mail.

Article 20 — Applicable law and jurisdiction

20.1 Applicable law

These T&C and any contractual relationship between Provider and Client are governed exclusively by Swiss law, to the exclusion of the United Nations Convention on Contracts for the International Sale of Goods (CISG).

20.2 Jurisdiction

B2B For business clients, and subject to the mandatory provisions of the Lugano Convention, the courts of the district of Sierre (Valais, Switzerland) have exclusive jurisdiction.

B2C For consumer clients, mandatory consumer protection rules apply. Pursuant to art. 32 of the Swiss Code of Civil Procedure, the consumer may bring action before the courts of their domicile.

20.3 Amicable resolution

In case of dispute, the parties undertake to seek an amicable solution as a priority before any legal action.

A question about this document? Write to contact@applicationsweb.ch.